Data Protection

Data collection and use

We collect and process personal data only to the extent necessary to provide and improve our services. The types of data collected include:

• User information: Discord user IDs, usernames and server details where our bot is used.
• Usage data: Logs of bot interactions to ensure functionality and security.
• Communication data: When users contact us via email or other channels.
• Payment information: To process subscriptions and one-time payments, we collect data necessary for payment processing via Stripe.
• Tracking and analysis data: Our website uses Google Analytics and Google Tag Manager to analyze user behavior and improve usability.

Purpose of data processing

We process data for the following purposes:

• To provide and maintain the functionality of our Discord bot.
• To analyze and improve our services.
• To ensure the security and integrity of our services.
• To respond to user inquiries and provide support.
• To process payments via Stripe.
• To analyze user behavior on our website through Google Analytics and Google Tag Manager.

Data Storage and Retention

We store collected data only for as long as necessary to fulfill the purposes stated in this policy. After that, the data is securely deleted unless legal retention obligations apply.

Disclosure of Data and Third-Party Services

We do not sell or share personal data with third parties unless:

• It is required by law or regulatory obligations.
• It involves third-party service providers (e.g., hosting providers, analytics tools, payment processors) necessary for the operation and improvement of our services.

Use of Hostfactory as a Hosting Provider

We use Hostfactory as our hosting provider. In this process, certain user information, such as IP addresses and other user data, is processed and stored within the corresponding infrastructure. Hostfactory's privacy policy can be viewed at hostfactory.ch/hostfactory/datenschutz.

Use of Stripe as a Payment Provider

We use Stripe for payment processing. In this process, the necessary personal data required for payments is processed. Stripe's privacy policy can be viewed at stripe.com/privacy.

Use of Discord as a Login Provider

Discord can be used as an authentication provider for logging into our website. In this process, certain user information, such as the Discord user ID and username, is processed. Discord's privacy policy can be viewed at discord.com/privacy.

Use of Google as an Analytics Provider

For tracking and analyzing user behavior on our website, we use Google Analytics and Google Tag Manager. Information on data processing by Google can be found at policies.google.com/privacy.

Security Measures

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no internet-based service can guarantee absolute security.

User Rights

Users have the following rights regarding their personal data:

• Access: Request a copy of the data we store.
• Correction: Request the correction of inaccurate or incomplete data.
• Deletion: Request the deletion of their data, where legally permissible.
• Objection: Object to the processing of their data under certain conditions.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance the user experience. This includes Google Analytics and Google Tag Manager, which analyze user behavior. You can manage your cookie settings in your browser or disable tracking via our website.

Changes to this Privacy Policy

We reserve the right to update this privacy policy. Changes will be communicated via our website. Continued use of our service after changes are made constitutes acceptance of the updated policy.

Contact

If you have any questions regarding this Privacy Policy, please contact us.